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Shipping Policy

Shipping Policy

Domestic Shipping

Once your order is placed, you will receive an email summarizing your order and an estimated delivery timeline. Orders are typically dispatched within 12-15 working days from the date of purchase.

International Shipping

International orders are usually dispatched within 15-20 business days, depending on the order size and destination.

For remote locations, delivery times may be longer due to logistical challenges. In such cases, we will proactively inform you via email or SMS.

If you require an order by a specific date, please contact us before placing your order at design.eeshaguptastudio@com.

We use trusted courier services for domestic deliveries and reliable international shipping partners such as DHL Express, FedEx.

Note: Sundays and public holidays are not considered working days for dispatch or delivery.

 


 

Shipping Charges

  • Domestic Orders: A fixed shipping fee of ₹90/- will be charged for deliveries within India.

  • International Orders: Shipping charges start at ₹2,500/- and vary based on the destination, weight, and volume of the shipment.

 


 

Duties & Taxes for International Orders

Duties and taxes for international orders are not included in your order total. These charges are levied by the destination country and vary based on local regulations.

You will need to pay the applicable duties and taxes directly to the shipping partner (e.g., DHL, FedEx, Aramex) upon delivery after receiving an invoice from the shipping agent.

 


 

Shipping & Tracking Information

  • All orders are processed and shipped from our studio in Surat,Gujarat,India.

  • Orders will be delivered to the shipping address provided during checkout.

  • Once shipped, we will email you the tracking details and the shipping partner's information.

You can track your shipment using the consignment number on the shipping agency’s website.

 


 

Delivery Attempts & Address Details

Please ensure that the shipping address, including the zip code and contact number, is complete and accurate.

Our delivery partners will attempt to contact you before delivering the order. In case of non-availability:

  1. Delivery will be attempted twice.

  2. If unsuccessful, the order will be returned to us.

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